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Privacy policy

personal information

Personal information:"Personal information"refers to"personal information"as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, as amended, hereinafter referred to as the"Personal Information Protection Act"). point.

How to collect personal information

When a user registers as a member, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. In addition, information regarding transaction records and payments, including personal information of users, made between users and business partners, etc., including our business partners (including information providers, advertisers, advertising distribution destinations, etc., as described below) (hereinafter referred to as"partners"), etc.

Purpose of collecting and using personal information

The purposes for which our company collects and uses personal information are as follows.

  1. To provide and operate our services
  2. To respond to inquiries from users (including verifying identity)
  3. To send emails informing users of new features, updated information, campaigns, etc. of the service they are currently using, as well as information about other services provided by our company.
  4. To contact you as necessary, such as maintenance and important notices.
  5. To identify users who violate the Terms of Use or who attempt to use the service for fraudulent or improper purposes, and to refuse their use.
  6. To allow users to view, change, or delete their own registered information, and view usage status.
  7. To bill users for usage fees for paid services
  8. Purposes incidental to the above purposes of use

Change of purpose of use

Our company will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change.
If the purpose of use is changed, the changed purpose will be notified to users or announced on epirecipeimages by the method prescribed by our company.

Provision of personal information to third parties

Our company will not provide personal information to third parties without obtaining the user's consent in advance. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

Disclosure of personal information

  1. When we are requested by a person to disclose personal information, we will disclose this to the person without delay. However, if disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect without delay. Please note that a fee of 3,000 yen will be charged for each disclosure of personal information.
    • When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
    • In cases where there is a risk of significant hindrance to the proper implementation of our business.
    • In cases where it would violate other laws and regulations.
  2. Notwithstanding the provisions of the preceding paragraph, as a general rule, information other than personal information, such as historical information and characteristic information, will not be disclosed.

Correction and deletion of personal information

If the personal information held by the Company is incorrect, the User shall request the Company to correct, add, or delete the personal information (hereinafter referred to as"Correction, etc.") by following the procedures established by the Company. ) can be claimed.
If the Company receives a request from a user as set forth in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the personal information without delay.
If the Company makes any corrections, etc. based on the provisions of the preceding paragraph, or if it decides not to make any corrections, etc., the Company will notify the User of this without delay.

Suspension of use of personal information, etc.

  1. Our company may suspend or erase the use of personal information (hereinafter referred to as"use of personal information") due to the reason that the personal information is being handled beyond the scope of the purpose of use or because it was obtained by fraudulent means. If we are requested to do so, we will conduct the necessary investigation without delay.
  2. If we determine that it is necessary to respond to the request based on the investigation results in the preceding paragraph, we will suspend the use of the personal information without delay.
  3. If the Company suspends use, etc. based on the provisions of the preceding paragraph, or if it decides not to suspend use, etc., the Company will notify the User without delay.
  4. Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. would require a large amount of cost, or where suspension of use, etc. is difficult, alternative measures necessary to protect the rights and interests of the user shall be taken. If possible, this alternative measure shall be taken.

Changes to privacy policy

The contents of this policy may be changed without notice to users, except for laws and other matters otherwise specified in this policy.
Unless otherwise specified by our company, the revised privacy policy will become effective from the time it is posted on epirecipeimages.

Contact point for inquiries

For inquiries regarding this policy, please contact the contact point below.
Makino Building, 2-8-1-502 Hatchobori, Chuo-ku, Tokyo 104-0032
NAVYPOOL Co., Ltd. Customer Service Office
support@epicurean.tokyo